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Shipping & Refund

Shipping We only ship to your confirmed address (the address on file with your credit card company, if you need to ship to an alternative address, please call your credit card company and add the alternative ship-to address to your acct). Note: Normal Delivery is available to all countries except : Africa,Brazil,Vietnam We will provide a refund or replacement in time once we receive the proof (photos) of damages. Returns and Exchanges will only be accepted if they are requested within one week of receiving the parcels. Please DO ask us for returning address, DO NOT simply ship them back to the original address, or refund won`t be successfully processed. Refunds We promise 100% satisfaction. If you don't absolutely love it, we'll take it back! We want you to love your creation. If you are not satisfied for any reason with the final product, you may return your purchase for a replacement or refund within 30 days of receipt. Unfortunately, no shipping cost will be refunded. Some processing fee and restocking fee will be charged. For refund details, please contact our customer service to learn more. Cancellation Fee We charge a certain handing fee of 5% for cancellations to cover transaction costs. Cancellations will only be accepted before your order shipped out.